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April 2006
White paper challenges the Beauracracy of Change
Anyone involved with the constant change and performance improvement challenges within modern organisations will acknowledge the fierce level of expectation laid at the door of Project and Programme delivery teams.
Over the years, standard approaches to change projects and programmes have developed. There’s now a whole new process automation industry selling “better mousetraps” – corporate databases and consultancy services - that promise better project outcomes.
Projxsoft has produced a White Paper which challenges this new status quo, arguing that what organisations need is business support, rather than the piecemeal introduction of additional procedures and technology.
For a copy of “The Change Challenge” please contact your account manager or email work.together@olmgroup.com
Waveney Council Pioneers New Approach to Project Management
Council increases efficiency with Projxsoft Service Desk
Waveney Council is leading the way in terms of efficiency by being the first council to employ the Projxsoft Service Desk – an outsourced helpdesk which will ensure all projects are managed effectively.
The Projxsoft Service Desk gives the Council access to a pool of specially trained administrators and technicians who will ensure all documentation for every project run by the Council, such as minutes from meetings, action plans, feasibility studies and budgets, is stored electronically in a central and secure area. Council members and contractors involved in all Council projects will be contacted by a member of the Service Desk whenever deadlines are looming, to ensure they are on track and meeting agreed timelines.
The new service will ensure current projects, such as the £60 million office construction of the new offices for Waveney Council and government office, DEFRA, will run as smoothly and efficiently as possible. Contractors and partners involved in the project from across the country will send documentation to the Projxsoft Service Desk, who will ensure it is uploaded onto a secure, password protected website, which can be accessed by all relevant parties, no matter where they are based.
According to Andrew Verney, IT Director at Waveney Council, “Project management is a huge job – and an area that we have struggled with in the past. We have numerous, complex projects running at the same time and it was important to find an effective way of overseeing them.
“Project management software alone was not enough. We needed assistance with making sure that documentation for all current projects was actually uploaded on the system. This is a huge administrative job as some of the projects have been going on for several years, so there is a backlog of hundreds of documents to file.
Chasing individuals to ensure that they have written up minutes from meetings or completed specific actions is also time-consuming. The Projxsoft Service Desk will take this entire administrative burden away from us, allowing the Council and its teams to focus on actually running the projects.”
Andrew Verney concludes, “Since tackling the issue head-on in partnership with Projxsoft, Waveney Council’s interim audit has already revealed significant improvements in this area. This trend looks set to continue with our new arrangement with Projxsoft’s Service Desk.”
